RETURN OF GOODS
Each of my products is made to order, so I am not obligated to accept returns from customers according to Article 38 of the Consumer Rights Act.
PRODUCT COMPLAINT
To submit a complaint, please email me at zpleciona@gmail.com and wait for my response.
The message should include the following details:
- Full name
- Email address or mailing address; phone number
- Order number
- Description of the defect and the date it occurred
- The customer's request regarding the detected defect
You will be informed of the next steps in a separate message.
For more information about returns and product complaints, please refer to the Store's Terms and Conditions.